Bermuda Time

Contact Us

Phone
+1 441 295 7251

Fax
+1 441 295 3718

General Enquiries
enquiries@bermudashipping.bm

Registry Enquiries
registry@bermudashipping.bm

Survey Enquiries
survey@bermudashipping.bm

24 Hour Contact Number
+1 441 799 7251

Making Contact

MAIL FOR THE BERMUDA SHIPPING AND MARITIME AUTHORITY

The Bermuda Shipping and Maritime Authority is based in Hamilton, Bermuda.:

Regular mail should be addressed to:

Bermuda Shipping and Maritime Authority
PO Box HM1628
Hamilton, HM GX
Bermuda.

Courier packages should be addressed to:

Bermuda Shipping and Maritime Authority
4th Floor Mintflower Place
8 Par-La-Ville Rd
Hamilton HM 08
Bermuda.

TELEPHONE CONTACTS

The Authority’s telephone numbers are:

Main office telephone: +1441 295 7251
Fax number: +1441 295 3718
Emergency contact: +1441 799 7251

 

The emergency contact number is always answered by a surveyor who can respond directly. Note that Bermuda is On Atlantic Time (GMT -4) and this number should be used for urgent matters outside of the normal office hours of 9am to 5pm, Monday to Friday.

EMAIL CONTACTS

The Bermuda Shipping and Maritime Authority maintains several email addresses. To ensure that your message is attended to as quickly as possible please send them as follows:

accounts@bermudashipping.bm

For messages relating to:

  • Invoice queries

admin@bermudashipping.bm

For messages relating to:

  • Requests for forms
  • Administrative matters

complaints@bermudashipping.bm

For messages relating to:

  • Quality of service received by ships and managers when dealing with the Bermuda Shipping and Maritime Authority
  • MLC complaints from seafarers on Bermuda registered ships related to their work contracts when they have had no resolution after escalating their grievance according to their company procedure
  • MLC complaints from seafarers on international registered ships calling into Bermuda ports related to their work contracts and on board conditions

Complaint emails will be kept in the strictest confidence.

dischargebooks@bermudashipping.bm

For messages relating to:

  • Applications for seafarers discharge books

endorsements@bermudashipping.bm

For messages relating to:

  • Applications for officer endorsements
  • Queries regarding officer endorsements

enquiries@bermudashipping.bm

For messages relating to:

  • General information requests.

registry@bermudashipping.bm

For messages relating to:

  • Registry enquiries
  • Requests for transcripts
  • Communications associated with registry matters and changes in registry or ships in the process of registering
  • Class Nine radio licence applications
  • Bunker, Cargo or Wreck CLC applications

seamanscard@bermudashipping.bm

For messages relating to:

  • Applications for Bermuda Identification Cards

survey@bermudashipping.bm

For messages relating to:

  • Survey and certification enquiries
  • Technical support
  • Port State Control support
  • Surveyor attendance planning
  • Manning and certification queries
  • Exemption requests
  • Notification of casualties